Questions, answered.
General / Company
Is WorkGro a marketing agency?
No. WorkGro is a digital foundation company. We build the professional brand, documents, and digital presence a business needs — we don't run social media accounts or ad campaigns.
What does "Building Your Digital Foundation" actually mean?
It means WorkGro focuses on the assets that everything else depends on: your brand identity, your business documents, your website and domain, and the ongoing care that keeps them working — built in that order, as a foundation.
Can WorkGro help if I only need one specific service, not a full package?
Yes. Every service on the site — from a single Brand Assets Package to a standalone Website Maintenance plan — can be requested on its own.
Services & Process
How does the delivery process work?
Every engagement follows the same six steps: Discovery, Proposal & Quotation, Design & Build, Review & Refinement, Delivery & Handover, and optional Ongoing Care. See the full process on our About page.
Do I need a brand identity before ordering a website or documents?
It helps, since your brand guides the design of everything else, but it isn't required — WorkGro can advise on the right starting point during Discovery.
Will I own the files WorkGro delivers?
Yes — final logo files, editable document sources, and website access are handed over to you at Delivery & Handover.
Can WorkGro maintain a website it didn't originally build?
In many cases, yes — this is assessed during Discovery for the Website Maintenance, Additional Pages, Additional Language, and Content Upload services.
Pricing & Quotations
Does WorkGro publish pricing?
No. Every engagement is quotation-based, because scope varies by business. Request a quotation and we'll respond with a clear, specific proposal.
How do I request a quotation?
Use the Get Quotation button anywhere on the site, message us on WhatsApp, call us directly, or fill in the contact form — whichever is easiest for you.
Is there a minimum commitment to work with WorkGro?
No — services can be requested individually, based on what your business needs right now.
Website Care & Support
What's included in Website Maintenance?
Core updates, security checks, backups, bug fixes, and minor content changes. See the Website Maintenance page for full details.
How do I request a content change or a new page after launch?
Reach out through WhatsApp, email, or the contact form — requests are handled under Content Upload or Additional Pages depending on scope.
Contact
What's the fastest way to reach WorkGro?
WhatsApp at +20 100 039 5242 — the same number also takes direct calls.
How quickly does WorkGro respond to inquiries?
We aim to respond promptly to every inquiry — exact response-time commitments are confirmed as WorkGro's support process is finalized.